In the event you wish to cancel your order, please contact us within 12 hours upon confirmation of order at chloe@glamnailz.com. Please be advised that any cancellations after 12 hours upon confirmation of order will not be allowed and will not be entertained. Custom orders cannot be canceled.

On the side note, a handling charge will be charged 10% of the product price will be charged as handling charge for item cancellation.

You can just click on Track Your Order on top of the glamgoodiez homepage, enter your order number and email address then press Track to check your order status. You can also see your tracking number in the shipping confirmation email or text (210) 446-6892.

Once the order has been processed, your tracking number is generated and a email is sent. If you have questions you can email chloe@glamnailz.com, or text (210) 446-6892.

You can retrieve your tracking number from your shipping confirmation email address  If you have not received your tracking number within 2 business days, please send us an email atchloe@glamnailz.com.

or

You will automatically receive your tracking number after 1 day if not the same day of your order. If you have not received your tracking number within 1 business days, please send us an email atchloe@glamnailz.com

We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by the shipping method that you choose.

Yes if you choose expedited shipping!

The processing time for orders is 2-3 business days (but typically less! This is a one person operation, I process orders daily) .

Please take note that there are some unforeseen circumstances such as customs delays that we are unable to control on our end as well as, some delays if there is an upcoming holiday season.

I use the Bella Canvas regular fit t-shirts. They are really soft and do not fade as bad over time.

Yes, just send me an email at chloe@glamnailz.com with your desired set. I will send you a quote and once you pay the invoice and provide your sizes I will get started on the set. Custom sets typically take 1 week depending on order volume.

No, I use stencil masking that I import from Japan. It is malleable, durable and reusable as long as you take care of them.